Privacy Policy

Welcome to FunnelHQ! This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.funnelhq.com, use our services, or interact with our AI-driven recruitment solutions.

FunnelHQ (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes our practices concerning information collected through our website, applications, and services provided by FunnelHQ, applicable worldwide.

1. Information We Collect

Information from Third-Party Sources: We may receive information from third-party sources, such as data providers, integration partners, and public platforms, including publicly available APIs and the internet.

Information Provided by Customers and Users: Users may provide various types of personal information to us, including but not limited to:

Contact information such as name, email address, phone number, job title, employer, and location.
Information related to our Customers’ business contacts, including contact lists and customer lists.
Other personal information submitted by Customers through the use of our services, including IP addresses and browsing behavior.

This information, necessary to create, support, and maintain user accounts, is termed as “Service Information.”

Information Collected Automatically: We automatically collect certain information from visitors to our Website and Users of our Services, referred to as “Usage Information.” This includes:

Data collected through cookies, web server logs, web beacons, and JavaScript.
Details such as device type, operating system, browser type, domain, system settings, language, country, and time zone.
Information on interactions with our Website or Services.

Information from Marketing Activities: When you interact with our Website—such as filling out forms to request a demo or contacting our sales team—you provide personal information, including your name, company name, job title, email address, and other relevant details. This is referred to as “Marketing Information.”

2. Use of Collected Information

Service Information: We use Service Information to:

Deliver, assess, and improve our services.
Analyze service usage patterns.
Administer and troubleshoot services.
Develop new products and services.
Verify user identity and manage user accounts.
Communicate with you through updates, emails, newsletters, and other information.

Usage Information: Usage Information is utilized to:

Enhance the performance and functionality of our Website and Services.
Conduct usage analysis.
Administer and troubleshoot Website or Service issues.
Innovate and develop new offerings.
Conduct targeted advertising and perform analytics.

Marketing Information: Marketing Information is used to:

Respond to inquiries and provide requested information.
Send updates, newsletters, and promotional content.
Facilitate business, marketing, and training initiatives.

Additional Uses: The collected information may also be used to:

Ensure the security of our services.
Investigate and address potential fraud, security risks, or violations of our Terms of Service.

3. Sharing Your Information

Service Information: We may share Service Information with:

Service providers, including those offering advertising and data platforms, technical support, hosting, and billing services.
Business and data partners.
Our Customers, as part of the services provided.

Usage Information: Usage Information may be shared with:

Service providers for advertising, data management, technical support, and email services.

Marketing Information: We may share Marketing Information with:

Advertising and data service providers, hosting providers, and marketing partners.
Event sponsors or third-party business partners.

General Sharing: We may disclose Service, Usage, and Marketing Information:

Within our corporate group.
To detect and mitigate fraud, security, or technical issues.
In aggregated or anonymized forms.
In connection with significant corporate transactions.
When required by law or legal process.
With consent or as permitted by law.

4. Security

We prioritize the security of the information we collect and implement reasonable measures to protect it. However, no security measures are entirely foolproof, and we cannot guarantee complete security. We encourage you to use a strong password, protect your login credentials, and notify us of any suspicious activity.

5. Third-Party Links and Services

Our Website and Services may contain links to third-party websites, applications, and services. These third parties may collect and use information about you. We are not responsible for the privacy practices, security, or content of third-party entities. Please review their privacy policies to understand their information-handling practices.

6. Children

Our services are intended for individuals who are at least 16 years old. We do not knowingly collect personal information from those under 16. In compliance with regional regulations, no personal information should be submitted by anyone under these ages.

7. International Data Transfers

By using our Website and Services, you consent to the transfer of your personal information to countries outside your jurisdiction, including countries where privacy regulations may differ. We adhere to applicable laws and ensure that international data transfers comply with local regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by posting the updated policy on our Website and noting the date of the last update. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at hello@funnelhq.com or via mail at:

Last Updated: 08-20-2024